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Free Shipping for Hong Kong Orders over HK$500.00

Free Shipping for Hong Kong Orders over HK$500.00

Free Shipping for Hong Kong Orders over HK$500.00

Free Shipping for Hong Kong Orders over HK$500.00

Free Shipping for Hong Kong Orders over HK$500.00

Terms and Conditions

Last Updated : June 18, 2020



Terms of Use

By visiting or shopping on our website at www.keyspeutic.com, you agree to accept the following Terms of Use and be bound by them. If you do not agree to these Terms of Use, you should neither visit nor shop on our website. We may make changes to these Terms of Use from time to time and the date at the top of these Terms and Conditions will be revised if any changes are made.

License to Use Website

Keystar Therapeutics Limited grants you a personal, limited, non-commercial, non-exclusive, non-transferable and revocable license to access and use our website. Any violations of these Terms of Use will immediately terminate your license. Keystar Therapeutics Limited reserves the rights to refuse service, cancel orders or blacklist customer accounts at our sole discretion.

User Obligations

As a user of our website, you agree:
  • Not to use our website for any illegal, improper, obscene, or defamatory purposes; 
  • Not to infringe on our copyright, trademark or other intellectual property rights;
  • Not to interfere in any way with our website's or Keystar Therapeutics Limited's networks or network security;
  • Not to use our website's service to gain unauthorized access to other accounts, networks or servers;
  • To ensure that all information you provide to us is complete, true and accurate to the best of your knowledge.

Intellectual Property Rights

Our website, including all of its information and contents, such as logos, text, data, wallpapers, icons, characters, artwork, images, photographs, graphics, and page layouts, is the property of Keystar Therapeutics Limited and is protected by copyright and trademark under Hong Kong and international laws. You may not use, download, upload, copy, print, display, perform, reproduce, republish, modify, delete, add to, license, post, transmit, or distribute any of the information and contents from our website described above in whole or in part, for any public or commercial purpose without the specific prior written permission from Keystar Therapeutics Limited. 

Customer Accounts

If you have registered for an account on our website, you are responsible for maintaining the confidentiality of your account and password. You are also responsible for all activities that occur under your account and password. 

Marketing Communications (Shop Updates and Promotions)

By subscribing to our shop updates and promotions, you agree to receive marketing communications from us. Keystar Therapeutics Limited reserves the rights to modify or discontinue this marketing communication service at any time without notice, as well as to unsubscribe any users from this marketing communication service at our sole discretion. You may change your subscription settings by signing in and navigating to the Profile page under My Account at any time.

Third Party Websites

Our website may contain links to third party websites, of which we make no representations nor endorsements regarding the accuracy, suitability, reliability, or safety of the information and contents provided by these linked websites. Keystar Therapeutics Limited reserves the rights to require the removal of any link from another website to www.keyspeutic.com that is posted without the specific prior written permission from Keystar Therapeutics Limited.

Disclaimers

Our website may contain technical or factual inaccuracies and typographical errors in its information and contents. Corrections and changes to our website may be carried out at any time without notice. All product images shown on our website are for illustration purposes only and may differ from the actual products. Our website may occasionally become unavailable due to planned or unplanned reasons. You accept all responsibilities and risks with respect to your use of our website, which is provided on an "as is" and "as available" bases.

Our website is not intended to provide medical advice, diagnosis or treatment. Information and contents provided on our website or any linked websites, including those relating to our products, health conditions and medical treatments, are for reference only and should not be regarded as substitute for medical advice from your health professional. Always consult with your health professional should you have any health related questions or concerns. Never disregard or delay consultation with your health professional based on information you may have read on our website or any linked websites.

Every individual is different and may react differently to different products. If you are taking any other medications, you should consult with your health professional about the interactions between our products and the medications you are taking. Always read the product packaging, labels and instructions carefully prior to using our products. You should contact us directly for clarification should you have any questions or concerns regarding any of our products.

Indemnity

You agree to indemnify and hold Keystar Therapeutics Limited harmless from any and all losses, damages, claims, demands, liabilities, costs (including legal costs), and expenses in connection with your use of our website in breach of the Terms of Use herein or negligence.

Governing Law

By visiting or shopping on our website, you agree that the terms of Hong Kong and international laws, without regard to principles of conflicts of laws, shall govern these Terms of Use and any disputes of any kind that may arise between you and Keystar Therapeutics Limited.



Privacy Policy

At Keystar Therapeutics Limited, we comply with the relevant provisions of the Personal Data (Privacy) Ordinance in Hong Kong with regards to the collection, use, sharing, and security of personal data. This Privacy Policy outlines the privacy practices for www.keyspeutic.com and applies solely to the personal data collected on this website. We may make changes to this Privacy Policy from time to time and the date at the top of these Terms and Conditions will be revised if any changes are made.

Collection of Personal Data

We collect personal data you voluntarily provide to us when you shop in our online shop, register for an account, or use our website's messaging function to get in touch with us. The types of personal data we may collect include, but not limited to, your name, email address, phone number, shipping address, and any other information you choose to provide.

Use of Personal Data

We will use your personal data to complete your order, which includes processing payment and shipment of your order, sending order and shipment confirmations to you, as well as communicating with you should any issues arise. We will also use your personal data to respond to your comments, questions and requests, as well as to communicate with you regarding shop updates and promotions if you have subscribed to this marketing communication service.

Sharing of Personal Data

We partner with Stripe and HSBC for processing online payments and we use various outside carriers for shipping orders locally and internationally. The relevant personal data will be shared with these service providers for the sole purpose of completing your order. Unless permitted or required by law, we will not share your personal data with any other third party without your prior consent.

Security

We use SSL (Secure Sockets Layer) technology to protect your personal data by encrypting it during transmission between your web browser and our website server. All collected personal data is secured on our website server with access restricted to authorized personnel only.

If you have registered for an account on our website, you are responsible for maintaining the confidentiality of your account and password. You are also responsible for all activities that occur under your account and password. 

Cookies

Cookies are used on our website to provide certain functionalities for enhancing your shopping experience (for example, allowing you to stay signed in or saving your items in the shopping cart). We may also use cookies to collect anonymous usage statistics for analyzing website performance. You may choose to reject or block cookies in your web browser but certain functionalities of our website will be affected as a result.

Third Party Websites

Our website may contain links to third party websites. These linked websites will have their own privacy policies, of which we have no responsibility for nor control over.

Access to and Control Over Personal Data

You may access, change or delete any personal data we may have collected from you by emailing us at info@keyspeutic.com or sending us a message via WhatsApp at +852 9731 4516. If you have registered for an account on our website, you may access or change your personal data by signing in and navigating to the Profile page under My Account at any time. You may also contact us if you have any other questions or concerns regarding our use of your personal data.



These Terms of Use and Privacy Policy have been translated into Chinese. If there is any inconsistency or ambiguity between the English and Chinese versions, the English version shall prevail.